M K U X D

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Hello, I am Mahender

A curious human thinking by heart ❤️ Designing by brain 🧠

Crafting Digital Experiences that Delight Users & Deliver Business Impact

Mahender
1+

Real Problem Solutions
Experience

Sep 2024 to Mar 2024

Product Designer

ARV Systems Inc.
Apr 2019 - June 2024

Senior UX Designer

S&P Global
Mar 2018 - APR 2019

Senior UX Designer

Prokarma (Concentrix)
Feb 2013 - Mar 2018

UX Designer

TCS
1+
Years Experience
1+
Projects Completed
1+
Domain's Knowledge

Area of Expertise

Prototyping & Wireframing

I excel at developing high-quality prototypes, wireframes, and flow diagrams that ensure seamless user experiences. 

Design Systems Mastery

Skilled in creating comprehensive design systems that include components, templates, and detailed documentation for native, responsive, and adaptable applications.

Knowledge of Design Standards

In-depth understanding of Material Design, Apple’s Human Interface Guidelines, and Microsoft Fluent Design systems.

Accessibility Design Expertise

Passionate about conducting thorough Accessibility Design audits, ensuring strict adherence to WCAG and ADA standards through both manual and plugin-based methods.

Cross-Functional Collaboration

Extensive experience in Agile and SAFe Agile environments, working closely with Product and Engineering teams to refine and deliver designs.

Digital Graphic Design

Versatile in creating compelling digital graphics, including newsletters, flowcharts, and infographics to enhance visual storytelling.

Real Tools & Technologies
Experience

Figma
Figma
85%
Sketch
Sketch
80%
Adobe XD
Adobe XD
70%
Photoshop
Photoshop
70%
Illustrator
Illustrator
70%
After Effects
After Effects
60%
ADO
ADO
70%
WordPress
WordPress
65%
Jira
Jira
70%
MS Office
MS Office
75%

My Education & Diploma

01

Bachelor's Degree in Commerce

Osmania University, Hyderabad, India

02

2 Years Diploma In Multimedia

Arena Multimedia, Hyderabad, India

01

Certified Usability Analyst

Human Factor International (HFI)

02

Google UX Design Certificate

Coursera

03

Microsoft UX Design

Coursera

Professional Certifications

04

SAFe Agile Practitioner

SAFe Agile

05

Certified Scrum Master

SAFe Agile

06

Persona & Journey Mapping

Interaction Design Foundation (IDF)

Work Experience

S&P Global - Sr UX Designer - 5+ Years

S&P Global

APR 2019 - June 2024 - Full Time - Hyderabad, India

Collaborated with cross-functional teams to design user-centered solutions, create prototypes, conduct research, and ensure accessibility compliance. Led usability testing, developed journey maps, and delivered detailed design strategies aligned with business goals and stakeholder expectations.

Key Achivements

• Developed high-fidelity interactive prototypes for S&P Ratings’ desktop and mobile platforms, enabling stakeholders to visualize new features and workflows. Presented these in a Design Showcase to business, product, and engineering teams, facilitating a deep dive into feature implementation and gathering actionable feedback.

• Built and implemented a design system with 50+ standardized components, including typography, grid systems, and iconography, reducing design inconsistencies by 40% and cutting development time by 25% across platforms. This system streamlined design collaboration for 6+ product teams.

• Designed user flow diagrams, user journey maps, and persona templates for the Ratings Product Strategies and Innovation team, enhancing alignment across stakeholders and ensuring a user-first approach in product development.

• Conducted detailed manual accessibility audits for S&P products using Figma’s Axe for Design plugin, providing actionable annotations to improve usability. Collaborated with the S&P Global Accessibility Testing Team over two years to address accessibility issues, review solutions, and ensure adherence to WCAG 2.0 Level AA standards.

Prokarma Soft tech (Concentrix) - Sr UX Designer - 1 Year

Prokarma Softech India PVT Ltd.

APR 2018 - APR 2019 - Full Time - Hyderabad, India

As a Senior UX Designer, I collaborated with cross-functional teams, including Product Management and Engineering, to design intuitive, user-centric experiences that aligned with business goals. I led the end-to-end design process, creating wireframes, prototypes, and UI systems with attention to layout, typography, and visual hierarchy. Through effective collaboration and stakeholder alignment, I delivered cohesive, impactful, and user-friendly digital solutions.

Key Achievements

• Transformative Retail Experience: Designed T-Mobile’s kiosk voice bot, cutting wait times and boosting customer satisfaction with intuitive features like order placement and support.

• AR Innovation: Developed Daltile’s AR app, empowering users to visualize tile designs and make confident decisions.

• Real-Time Efficiency: Created UPRR’s train tracking app, delivering accurate schedules and enhancing user trust and planning.

TATA Consultancy Services (TCS) - UX Designer - 5 Years

TATA Consultancy Services (TCS)

FEB 2013 - MAR 2018 - Full Time - Pune & Hyderabad, India

At TCS, I played a pivotal role as part of the Central User Experience Team, delivering high-impact, user-centric solutions to global clients. This central position allowed me to work on diverse projects, both remotely and on-site, ensuring tailored UX designs that addressed unique client needs.

Key Achivements

 • Microsoft PPM: Designed A system to prioritize Projects. Optimizing Resource Allocation For High-Impact Outcomes

• Microsoft Who’s Who: Developed a collaborative directory for Japanese users, enhancing networking and communication.

• Microsoft Find IT: Created a device-tracking solution, improving asset management and efficiency.

• Ericsson: Designed intuitive information architecture for a supply chain web application, enhancing navigation and usability.

• ICICI : Developed a user-friendly mobile banking app, ensuring seamless navigation and robust functionality for Singaporean users.

Yell Adworks - Graphic Designer - 1 Year

Yell Adworks India PVT Ltd.

AUG 2011 - AUG 2012 - Full time - Hyderabad, India

I was deeply involved in speculative designs for Yellow Pages directories, as well as contributing to the creation of magazines, newsletters, branding initiatives, and PowerPoint presentations. This included conceptualizing and designing layouts that effectively conveyed information and captured audience interest across various media. My role encompassed not only the visual aspect but also ensuring that each design aligned with the respective brand identity and communicated messages clearly and compellingly.

Testimonials