Hello, I am Mahender
A curious human thinking by heart ❤️ Designing by brain 🧠
Crafting Digital Experiences that Delight Users & Deliver Business Impact


Real Problem Solutions
Experience
Product Designer
ARV Systems Inc.Senior UX Designer
S&P GlobalSenior UX Designer
Prokarma (Concentrix)UX Designer
TCSYears Experience
Projects Completed
Domain's Knowledge
Area of Expertise
Prototyping & Wireframing
I excel at developing high-quality prototypes, wireframes, and flow diagrams that ensure seamless user experiences.
Design Systems Mastery
Skilled in creating comprehensive design systems that include components, templates, and detailed documentation for native, responsive, and adaptable applications.
Knowledge of Design Standards
In-depth understanding of Material Design, Apple’s Human Interface Guidelines, and Microsoft Fluent Design systems.
Accessibility Design Expertise
Passionate about conducting thorough Accessibility Design audits, ensuring strict adherence to WCAG and ADA standards through both manual and plugin-based methods.
Cross-Functional Collaboration
Extensive experience in Agile and SAFe Agile environments, working closely with Product and Engineering teams to refine and deliver designs.
Digital Graphic Design
Versatile in creating compelling digital graphics, including newsletters, flowcharts, and infographics to enhance visual storytelling.
Real Tools & Technologies
Experience

Figma
85%
Sketch
80%
Adobe XD
70%
Photoshop
70%
Illustrator
70%
After Effects
60%
ADO
70%
WordPress
65%
Jira
70%
MS Office
75%My Education & Diploma
Bachelor's Degree in Commerce
Osmania University, Hyderabad, India
2 Years Diploma In Multimedia
Arena Multimedia, Hyderabad, India
Certified Usability Analyst
Human Factor International (HFI)
Google UX Design Certificate
Coursera
Microsoft UX Design
Coursera
Professional Certifications
SAFe Agile Practitioner
SAFe Agile
Certified Scrum Master
SAFe Agile
Persona & Journey Mapping
Interaction Design Foundation (IDF)
Work Experience
S&P Global - Sr UX Designer - 5+ Years
S&P Global
APR 2019 - June 2024 - Full Time - Hyderabad, India
Collaborated with cross-functional teams to design user-centered solutions, create prototypes, conduct research, and ensure accessibility compliance. Led usability testing, developed journey maps, and delivered detailed design strategies aligned with business goals and stakeholder expectations.
Key Achivements
• Developed high-fidelity interactive prototypes for S&P Ratings’ desktop and mobile platforms, enabling stakeholders to visualize new features and workflows. Presented these in a Design Showcase to business, product, and engineering teams, facilitating a deep dive into feature implementation and gathering actionable feedback.
• Built and implemented a design system with 50+ standardized components, including typography, grid systems, and iconography, reducing design inconsistencies by 40% and cutting development time by 25% across platforms. This system streamlined design collaboration for 6+ product teams.
• Designed user flow diagrams, user journey maps, and persona templates for the Ratings Product Strategies and Innovation team, enhancing alignment across stakeholders and ensuring a user-first approach in product development.
• Conducted detailed manual accessibility audits for S&P products using Figma’s Axe for Design plugin, providing actionable annotations to improve usability. Collaborated with the S&P Global Accessibility Testing Team over two years to address accessibility issues, review solutions, and ensure adherence to WCAG 2.0 Level AA standards.
Prokarma Soft tech (Concentrix) - Sr UX Designer - 1 Year
Prokarma Softech India PVT Ltd.
APR 2018 - APR 2019 - Full Time - Hyderabad, India
As a Senior UX Designer, I collaborated with cross-functional teams, including Product Management and Engineering, to design intuitive, user-centric experiences that aligned with business goals. I led the end-to-end design process, creating wireframes, prototypes, and UI systems with attention to layout, typography, and visual hierarchy. Through effective collaboration and stakeholder alignment, I delivered cohesive, impactful, and user-friendly digital solutions.
Key Achievements
• Transformative Retail Experience: Designed T-Mobile’s kiosk voice bot, cutting wait times and boosting customer satisfaction with intuitive features like order placement and support.
• AR Innovation: Developed Daltile’s AR app, empowering users to visualize tile designs and make confident decisions.
• Real-Time Efficiency: Created UPRR’s train tracking app, delivering accurate schedules and enhancing user trust and planning.
TATA Consultancy Services (TCS) - UX Designer - 5 Years
TATA Consultancy Services (TCS)
FEB 2013 - MAR 2018 - Full Time - Pune & Hyderabad, India
At TCS, I played a pivotal role as part of the Central User Experience Team, delivering high-impact, user-centric solutions to global clients. This central position allowed me to work on diverse projects, both remotely and on-site, ensuring tailored UX designs that addressed unique client needs.
Key Achivements
• Microsoft PPM: Designed A system to prioritize Projects. Optimizing Resource Allocation For High-Impact Outcomes
• Microsoft Who’s Who: Developed a collaborative directory for Japanese users, enhancing networking and communication.
• Microsoft Find IT: Created a device-tracking solution, improving asset management and efficiency.
• Ericsson: Designed intuitive information architecture for a supply chain web application, enhancing navigation and usability.
• ICICI : Developed a user-friendly mobile banking app, ensuring seamless navigation and robust functionality for Singaporean users.
Yell Adworks - Graphic Designer - 1 Year
Yell Adworks India PVT Ltd.
AUG 2011 - AUG 2012 - Full time - Hyderabad, India
I was deeply involved in speculative designs for Yellow Pages directories, as well as contributing to the creation of magazines, newsletters, branding initiatives, and PowerPoint presentations. This included conceptualizing and designing layouts that effectively conveyed information and captured audience interest across various media. My role encompassed not only the visual aspect but also ensuring that each design aligned with the respective brand identity and communicated messages clearly and compellingly.
Testimonials

Directly managed Mahender for five years at S&P Global and I can wholeheartedly recommend him as a standout UX Designer. Mahender’s deep understanding of user-centered design principles and their ability to translate complex requirements into intuitive, user-friendly interfaces is truly impressive. Their keen eye for detail and commitment to creating seamless user experiences have significantly enhanced the quality of our projects. Whether working independently or as part of a team, Mahender brings creativity, professionalism, and a collaborative spirit to every task. What sets Mahender apart is their genuine passion for understanding users’ needs and their proactive approach to problem-solving.
Vijender Reddy Basangari
Associate Director - UX Design at S&P Global
“One must sit with this person and listen to how he has grown. This person is one Self Made guy. Right from being to just another guy from a village who had nothing in his hands to now, standing on his feet leaving behind the hard past. He has some life lessons to share about how to grow yet be grounded and that never-give-up attitude. What one should learn from his is how not to give up. He dreamt it, he achieved. His daily life on his work reflects the same now. He is a guy who will not give up, he will learn, he will try, he will implement, he will succeed. I have worked for just below 3 years now, and i have seen him nothing but grow. Learning from mistakes, learning from the trend, learning from the project experiences. I managed him directly and sure i've learnt a lot. Skills can be trained, attitude can not be. He is one guy i recommend to any company for a UX Design role with the right kind of GO attitude and the skills he is rapidly learning and growing. This person is solid.”
Rohit Rao
India Design Lead at Thoughtworks
“Mahi oh no, Mahender ohhhh noo! I call him Bro! Bro is an extremely talented UX Designer who also happens to be an exceptionally nice guy. He has a very strong work ethic, and in the three years that I worked with him, he never once failed to bring his enthusiasm and positivity to any situation, even when under pressure. I saw him growing up in the field, where he took a lot of heat and pressure he has grown up perfect now. he is extremely good at technical terms and providing the UX solutions. He has a very good eye for detail and is definitely an asset for any team. I recommend Mahender to any kind of underpressure work to any organization! Because he is a game changer in the real-time play when it comes to actual work!”
Tamil Selvan
Senior Product Designer at Pegasystems
“I had the pleasure of working with Mahi for two years at TCS, collaborating on several project works. He is extremely talented and hard worker...”
Prabakaran KN
Senior Manager at TCS
“Mahi is one of the most efficient and effective leader in an organisation. He is the most genuine and responsible resource with utmost integrity and work ethics. You are a gem Mahi! ”